Dell 5080 (697T4) service manual

Contents

1. OptiPlex 5080 Small Form Factor Service Manualp. 3
2. Working on your computerp. 5
3. Safety instructionsp. 5

   Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure…

4. Technology and componentsp. 9

   This chapter details the technology and components available in the system. Topics

5. Graphics optionsp. 9

   System management features Graphics options Intel UHD 610 Graphics Table 1. Intel UHD 610 Graphics specifications Intel UHD 610 Graphics Bus Type Integrated…

6. System management featuresp. 12

   Dell commercial systems come with a number of systems management options that are included by default for In-Band management with the Dell Client Command…

7. Field service informationp. 14
8. Side coverp. 14

   Front bezel • Hard-drive assembly • Solid-state drive • WLAN card • Heat sink • Coin-cell battery • Memory modules • Processor • System board Side cover…

9. Front bezelp. 17

   Removing the front bezel Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. About this task The following…

10. Hard-drive assemblyp. 19

    Removing the 2.5 in. hard drive assembly Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the…

11. Solid-state drivep. 22

    Removing the M.2 2230 PCIe solid-state drive Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove…

12. WLAN cardp. 26

    Removing the WLAN card Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4.…

13. Heat sinkp. 29

    Removing the heat-sink Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. About…

14. Coin-cell batteryp. 30

    Removing the coin-cell battery Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front…

15. Memory modulesp. 32

    Removing the memory modules Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel.…

16. Processorp. 34

    Installing the processor Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this…

17. System boardp. 37

    Removing the system board Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4.…

18. Troubleshootingp. 45
19. Dell SupportAssist Pre-boot System Performance Check diagnosticsp. 45

    Diagnostic LED behavior • Diagnostic error messages • System error messages • WiFi power cycle Dell SupportAssist Pre-boot System Performance Check diagnostics…

20. Diagnostic LED behaviorp. 46

    Table 7. Diagnostic LED behavior Blinking pattern Problem description Suggested resolution Amber White 1 2 Unrecoverable SPI Flash Failure 2 1 CPU failure •…

21. Diagnostic error messagesp. 47

    Table 8. Diagnostic error messages Error messages Description AUXILIARY DEVICE FAILURE The touchpad or external mouse may be faulty. For an external mouse…

22. System error messagesp. 50

    Table 9. System error messages System message Description Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in…

23. WiFi power cyclep. 50

    About this task If your computer is unable to access the internet due to WiFi connectivity issues a WiFi power cycle procedure may be performed. The following…

24. Getting helpp. 51
25. Contacting Dellp. 51

    Prerequisites NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell…