Dell 3100 (G2GJC) service manual

Contents

1. Dell Chromebook 3100 Service Manualp. 1

   Regulatory Model: P29T Regulatory Type: P29T001 Januray 2022 Rev. A04

2. Working on your computerp. 5
3. Before working inside your computerp. 5

   Safety precautions • Electrostatic discharge—ESD protection • ESD field service kit • Transporting sensitive components • Safety instructions • Storing…

4. Safety precautionsp. 5

   Electrostatic discharge—ESD protection • ESD field service kit • Transporting sensitive components • Safety instructions • Storing Chromebooks for long term -…

5. Electrostatic discharge—ESD protectionp. 6

   ESD is a major concern when you handle electronic components, especially sensitive components such as expansion cards, processors, memory DIMMs, and system…

6. ESD field service kitp. 6

   The unmonitored Field Service kit is the most commonly used service kit. Each Field Service kit includes three main components: anti-static mat, wrist strap…

7. Transporting sensitive componentsp. 7

   When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags…

8. Safety instructionsp. 8

   Prerequisites Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise noted…

9. Storing Chromebooks for long term - best practicesp. 8

   Prior to long term (Summer) storage: 1. Update to the latest version of the Chrome OS and charge your Chromebooks so that the battery is at least 80% full. a.…

10. After working inside your computerp. 9

    About this task NOTE: Leaving stray or loose screws inside your computer may severely damage your computer. Steps 1. Replace all screws and ensure that no…

11. Removing and installing componentsp. 10

    NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Topics

12. Recommended toolsp. 10

    Screw list • Major components of your system • Disassembly and reassembly Recommended tools The procedures in this document may require the following tools: •…

13. Screw listp. 10

    Major components of your system • Disassembly and reassembly Recommended tools The procedures in this document may require the following tools: • Phillips #0…

14. Major components of your systemp. 12

    1. Base cover 2. System board 3. Battery 4. Speaker 5. Palmrest assembly 6. Display assembly 12 Removing and installing components

15. Disassembly and reassemblyp. 13
16. Technology and componentsp. 65

    NOTE: Instructions provided in this section are applicable on computers shipped with Windows operating system. Windows is factory-installed with this computer.…

17. USB featuresp. 65

    USB Type-C • Keyboard • Touchpad • Bluetooth USB features Universal Serial Bus, or USB, was introduced in 1996. It dramatically simplified the connection…

18. USB Type-Cp. 67

    is a new, tiny physical connector. The connector itself can support various exciting new USB standards like USB 3.1 and USB power delivery (USB PD). Alternate…

19. Keyboardp. 68

    Dell Chromebook 3100 keyboards have a few extra features to help you browse the web effortlessly and efficiently. The keyboard contains a dedicated search key…

20. Touchpadp. 70

    This page contains information for Dell touchpad gestures. The following table lists some gestures and actions supported by the Chromebook touchpad: Table 5.…

21. Bluetoothp. 71

    This section outlines the instruction to pair a bluetooth device with your Chrome devices. Bluetooth technology lets you connect devices wirelessly over short…

22. Troubleshootingp. 73
23. Basic troubleshootingp. 73

    CROSH • CROSH commands • Chrome commands • Commonly used CROSH command • Reset Chromebook • Recovery Chromebook Basic troubleshooting This page contains all…

24. CROSHp. 77

    This topic covers the information that you need to know for the Chrome Shell (CROSH). CROSH and the Google Chrome URL commands provide some troubleshooting…

25. CROSH commandsp. 77

    for the list of the CROSH commands available for diagnostics. CROSH commands The table below lists the available commands in Chrome Shell (CROSH). Table 12.…

26. Chrome commandsp. 79

    Chrome:// pages contain experimental features, diagnostic tools, and detailed statistics. They are hidden in Chrome's user interface. Chrome://about page lists…

27. Commonly used CROSH commandp. 85

    This page contains information about the most commonly used CROSH commands to diagnose the Dell Chromebook 3100. Below are some of the most commonly used CROSH…

28. Reset Chromebookp. 92

    This page contains all information about resetting Dell Chromebook 3100. All local user data stored on the Chromebook can be cleared by resetting it to its…

29. Recovery Chromebookp. 95

    This page contains information about recovering Dell Chromebook 3100. Recovering the Chromebook Install a new version of the Chrome operating system on your…

30. Getting help and contacting Dellp. 98

    Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 17. Self-help resources Self-help…