Dell Pro Plus Wireless ANC Headset - WL5024 (WL5024-DEMEA) user manual

Contents

1. What’s in the boxp. 5

   1. WL5024 headset 2. USB-C Wireless Audio Receiver 3. USB-C charging cable 4. USB-A adapter 5. Soft carry pouch 6. Documentations

2. Overviewp. 6

   1. Discrete boom microphone 2. Busy light LED 3. Microsoft Teams button 4. Microphone mute button 5. ANC button 6. Power LED 7. Power/Bluetooth pairing button…

3. Specificationp. 7

   Specifications Value Headset weight ≤ 220 g Headset dimensions Width: 150 mm Height: 190 mm Depth: 70 mm Microphones Unidirectional microphone Speaker 40 mm…

4. Compatible accessories (Sold separately)p. 7

   Compatible replacement ear cushion Dell Pro Wired/Wireless Headset Ear Cushions - HE524 Replacement audio wireless receiver Dell Wireless Audio Receiver – HR024

5. System Requirementp. 7

   Windows 10 64-bit, Windows 11 64-bit, and MacOS.

6. Headset Setupp. 8

   Charging the headset European Union (EU) has a common charger requirement for wireless products that have embedded rechargeable battery. For more information…

7. Charging the headsetp. 8

   European Union (EU) has a common charger requirement for wireless products that have embedded rechargeable battery. For more information about the EU charging…

8. Turning on/off the headsetp. 9

   Press and hold the power button for 1 second to turn on and off the headset. You hear power on and off voice prompt.

9. Connecting the headsetp. 10

   Bluetooth connection Press and hold the power button for 3 seconds to start the pairing mode and you hear a Bluetooth pairing voice prompt. The power LED…

10. Position the boomp. 15

    The discrete boom microphone should be worn on left side. Flip the boom mic arm down to unmute and flip up to mute. You hear voice commands mic unmute and mic…

11. Buttons and LEDsp. 16

    Action Button LED Behavior Voice Prompt Connect the headset to the computer when the Teams application is running USB-C Wireless Audio Receiver LED displays…

12. Dell Peripheral Managerp. 18

    What is Dell Peripheral Manager? The Dell Peripheral Manager application helps you manage and set up various Dell Peripherals connected to your Windows OS…

13. What is Dell Peripheral Manager?p. 18

    The Dell Peripheral Manager application helps you manage and set up various Dell Peripherals connected to your Windows OS computer. It allows the user to make…

14. Installing Dell Peripheral Managerp. 18

    When you connect the device/peripheral to your computer for the first time, installer prompt is displayed and you may choose to download the software or…

15. Replacing the ear cushionsp. 19

    Removal Hold the headset earpiece and gently pull the ear cushion from the middle front.

16. Regulatory and PPID label positionp. 21

    The regulatory labels and PPID (Product part identification) are under the ear cushion of both ear cups. Remove the ear cushion to find the regulatory labels…

17. Dell Audiop. 21

    is a companion mobile app for your Dell wireless headset that enables you to personalize and enable headset features when you are paired to a smartphone

18. Installing Dell Audio on your smartphonep. 21

    To download this app, search for Dell Audio on the App Store (for iOS users) and on the Google Play Store (for Android users). Dell Audio app is compatible…

19. Troubleshootingp. 22

    Headset does not turn on upon first use. •Turn on the computer and use the charging cable to connect the headset to the computer. •Charge the headset by…

20. Charging power requirement:p. 25

    NOTE: The information in this section is applicable only to the European Union (EU) countries

21. Charging power requirementp. 25
22. Statutory informationp. 28

    Warranty Limited warranty and return policy Dell-branded products carry a 3-year limited hardware warranty. If purchased together with a Dell system, it will…

23. Warrantyp. 28

    Limited warranty and return policy Dell-branded products carry a 3-year limited hardware warranty. If purchased together with a Dell system, it will follow the…

24. Safety informationp. 29

    About this task To reduce the risk of fire, electric shock, personal injury, and property damage, read all operating instructions and the following safety…

25. About this taskp. 29

    To reduce the risk of fire, electric shock, personal injury, and property damage, read all operating instructions and the following safety instructions before…

26. Battery Safetyp. 30

    If your device has a built-in, non-replaceable battery, do not attempt to open the device or replace the battery as this could result in personal injury and /…

27. Terms and conditions of sale are specified in agreements with authorized resellersp. 30

    The crossed out wheeled bin symbol indicates that used electrical and electronic equipment and batteries should not be disposed of with unsorted municipal…

28. Getting helpp. 31

    Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell…

29. Contacting Dellp. 31

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.…