Vertiv Cybex SC 840DP (SC840DP-202) user manual

Contents

1. 1 Product Overviewp. 5

   Cybex™SC switches are field-proven, secure, KVM and KM switching solutions with special support for government agencies. This switching system allows users to…

2. 1.1 Features and Benefitsp. 6

   The SC switching system offers the following options, depending on the model: • Support for HDMI, DVI-I, VGA and/or DisplayPort video • Support for Common…

3. 2 Basic Operationp. 7

   Although installation of your SC switching system is complete, ensure you have one of the following compatible operating systems: • Microsoft® Windows® • Red…

4. 2.0.1 Factory resetp. 7

   A factory reset clears the device settings and restores the device to its original configuration. To factory reset: Type Ctrl + Ctrl + F11 + R

5. 2.1 Switch Overviewp. 7

   The following figures and tables show the controls and connectors on the front panel and connectors on the back of the switching systems covered in this…

6. 2.2 Keyboard and Mouse Settingsp. 22

   2.2.1 Keyboard settings All secure switches block communication from the computers to the keyboard to prevent potential data leaks. You can enable Caps Lock…

7. 2.3 Keyboard Shortcutsp. 23

   Keyboard shortcuts can be used to execute switch commands, load monitor presets and adjust mouse settings. Keyboard shortcut functionality varies depending on…

8. 2.4 KM Configurationp. 26

   The KM configuration utility is a web-based tool that allows system administrators to define custom monitor setups in a KM configuration file. The file is…

9. 3 Troubleshootingp. 35

   When power is turned on to the switch, it performs a self-test to verify normal operation. If the switch fails the self-test procedure, all channel LED buttons…

10. 3.1 Generalp. 35

    The following table lists general faults, the fault indicators and the actions to resolve each fault. FAULT INDICATOR RESOLUTION The switch did not pass the…

11. 3.2 KM Configuration Filep. 35

    The two most common errors that occur when loading the KM configuration file include: • Incorrectly formatted configuration file - When you load an incorrectly…

12. 3.3 Videop. 37

    The following table lists video faults, the fault indicators and the action to resolve each fault. 3 Troubleshooting 33

13. 3.4 Keyboardp. 38

    The following table lists keyboard faults, the fault indicators and the action to resolve each fault. Vertiv™| Cybex™SC Switching System Installer/User Guide 34

14. 3.5 Mousep. 39

    The following table lists mouse faults, the fault indicators and the action to resolve each fault. 3 Troubleshooting 35

15. 3.6 DPPp. 40

    The following table lists DPP device faults, the fault indicators and the action to resolve each fault. FAULT INDICATOR RESOLUTION The connected USB device is…

16. 4 Appendicesp. 41

    Appendix A: Technical Specifications The appendix contains technical specification tables for all the products covered in this document. Computers SC 800…

17. Appendix A: Technical Specificationsp. 41

    The appendix contains technical specification tables for all the products covered in this document. Computers SC 800 Single-Head SC 900 Dual-Head Audio/USB…