Dell Pro Wireless Headset - WL5022 (DELL-WL5022) user manual

Contents

1. Dell Pro Wireless Headset WL5022 User's Guidep. 1
2. Introductionp. 5

   The Dell Pro Wireless Headset is a device that allows connectivity to computers and mobile devices with high-quality audio. The headset features a lightweight…

3. Overviewp. 7

   Headset overview LEDs/Online indicator Mute/unmute Power Bluetooth pairing Charging port Volume / Call button/Press to interact with Microsoft Teams (app…

4. Connect and pairp. 9

   Connect to PC Your Bluetooth USB adapter comes pre-paired to your headset. Steps 1. Turn on your headset and insert the Bluetooth USB adapter into your laptop…

5. Fit and chargep. 11

   Wear on the right or left Steps To position the microphone on the right or left side, rotate the microphone boom up and over. Gently bend the boom so it is…

6. Load softwarep. 13

   Some softphones require the installation of Plantronics Hub for Windows/Mac to enable headset call control (answer/end and mute) functionality. Steps Download…

7. The Basicsp. 14

   About this task Power on/off Steps Slide the switch to power on or off. Adjust the volume Steps Tap the Volume up (+) or down (–) button. Make/Take/End Calls…

8. More Featuresp. 16

   Select language Steps You can wirelessly change your headset language using Plantronics Hub software. Download: poly.com/software. Choose: • With your headset…

9. Update firmwarep. 18

   Keep your firmware up-to-date to improve performance and add new features to your headset. Update your firmware using your computer or mobile device with…

10. Troubleshootingp. 19

    Table 4. Dell WL5022 troubleshooting Issue Resolution The headset audio is not working as expected when connected to my computer. 1. During a call, nobody can…

11. Statutory informationp. 20

    Warranty Limited warranty and return policy Dell-branded products carry a 3-year limited hardware warranty. If purchased together with a Dell system, it will…

12. Getting help and contacting Dellp. 21

    Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 5. Self-help resources Self-help…