Dell Dual Charge Dock - HD22Q (DELL-HD22Q-BB) user manual

Contents

1. Dell Dual Charge Dock User Guidep. 1

   Regulatory Model: K21A Regulatory Type: K21A001 May 2022 Rev. A00

2. Introductionp. 4

   The Dell Dual Charge Dock - HD22Q is a device that links all your electronic devices to your system using a USB Type-C cable interface. Connecting the system…

3. What's in the boxp. 5

   Your docking station ships with the components shown below: 1. Docking station 2. Power cord 3. Power adapter 4. Documentation (Quick Start Guide, Safety…

4. Hardware requirementsp. 6

   Before using the docking station, ensure that your system has a USB Type-C with DisplayPort Alt Mode that is designed to support the docking station. 3 6…

5. Views of Dell Dual Charge Dock - HD22Qp. 7
6. Backp. 7
7. Frontp. 7

   1. Wireless charging pad 4 Views of Dell Dual Charge Dock - HD22Q 7

8. Leftp. 8
9. Rightp. 8

   1. Power button with LED 2. Two USB 3.2 Gen 1 ports 8 Views of Dell Dual Charge Dock - HD22Q

10. Important Informationp. 9

    Updating drivers on your system It is recommended to update the following drivers on your system before using the docking station: 1. System BIOS 2. Graphics…

11. Setting up your docking stationp. 10

    Steps 1. Update your system's BIOS, graphics, and network drivers from www.dell.com/support/drivers. CAUTION: Ensure that the system is connected to a power…

12. Charging your phonep. 11

    About this task The Dell Dual Charge Dock - HD22Q features a wireless charging pad for charging supported mobile devices. Steps 1. Align and place the phone on…

13. Charging your wireless earbudsp. 12

    About this task The Dell Dual Charge Dock - HD22Q can also be used to charge wireless earbuds. The placement and orientation of the charging case on the…

14. Setting up external monitorsp. 13

    Configuring your Monitors If connecting two displays, follow these steps: Steps 1. Click the Start button, and then select Settings. 2. Click System and select…

15. Configuring your Monitorsp. 13

    If connecting two displays, follow these steps: Steps 1. Click the Start button, and then select Settings. 2. Click System and select Display. 7 Setting up…

16. Display Resolution Tablep. 14

    Display matrix for Dell Dual Charge Dock HD22Q Table 1. Display matrix for Dell Dual Charge Dock HD22Q Display Port Available Bandwidth Single Display (maximum…

17. Technical specificationsp. 16

    Product specifications Table 2. Product specifications Feature Specifications Model HD22Q Video ports • DisplayPort 1.4 port (rear) • HDMI 2.1 port (rear)…

18. Product specificationsp. 16

    Table 2. Product specifications Feature Specifications Model HD22Q Video ports • DisplayPort 1.4 port (rear) • HDMI 2.1 port (rear) External displays supported…

19. Wireless Qi charging specificationsp. 17

    Table 3. Wireless charging specifications Type Value Charger type Qi 1.3 certified Fast charge Up to 12 W

20. Docking cable specificationsp. 17

    Table 4. Docking cable specifications Type USB Type-C Color Magnetite Length 800 mm Signal bandwidth Up to 20 Gbps Voltage rating 5 V to 20 V Minimum bend…

21. Power adapter specificationsp. 17

    Table 5. Power adapter specifications Dell AC Adapter Specifications 130 W Input voltage 100 to 240 VAC Input current (max) 2.5 A Input frequency 50 to 60 Hz…

22. LED indicatorsp. 18

    Table 6. Docking station LED indicator State LED behavior Docking station is receiving power from power adapter Flash three times Table 7. RJ-45 LED indicator…

23. Dimensions and weightp. 18

    Table 9. Dimensions and weight Description Value Height 113.20 mm (4.46 in.) Width 90.50 mm (3.56 in.) Depth 117.35 mm (4.62 in.) Weight 0.67 kg (1.48 lb)

24. Docking specificationsp. 18
25. Dell docking station firmware updatep. 19

    Standalone Dock Firmware Update utility NOTE: Information that is provided is for Windows users running the executable tool. For other operating systems or…

26. Troubleshooting the Dell Dual Charge Dock - HD22Qp. 22

    Symptoms and solutions Table 12. Symptoms and solutions Symptoms Suggested solutions 1. No video on the monitors attached to the High Definition Multimedia…

27. Symptoms and solutionsp. 22

    Table 12. Symptoms and solutions Symptoms Suggested solutions 1. No video on the monitors attached to the High Definition Multimedia Interface (HDMI), or…

28. Getting help and contacting Dellp. 26

    Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 13. Self-help resources Self-help…