StarTech.com Thunderbolt 3 Dock (TB3DK2DPPDUE) user manual

Contents

1. Introductionp. 5

   This Thunderbolt™ 3 dock is one of the first Thunderbolt docking stations to support power delivery. This means that it can deliver up to 85W of power to your…

2. About Thunderbolt 3p. 8

   Thunderbolt 3 technology uses the USB-C connector, and offers bandwidth up to 40Gbps. It supports USB 3.1, DisplayPort 1.2, PCI Express 3.0, and USB Power…

3. About USB 3.0 and USB 3.1 Gen 1p. 9

   USB 3.0 is also known as USB 3.1 Gen 1. This connectivity standard offers speeds up to 5Gbps. Any mention of USB 3.0 in this manual or on the StarTech.com…

4. USB-C portsp. 9

   Not all USB-C ports support the full functionality of the USB Type-C™ standard. Some ports might only provide data transfer, and might not support video (DP…

5. Install the docking stationp. 10

   The docking station is natively supported when connected to a Windows 10, Windows 8 / 8.1, or macOS 10.12 (Sierra). In these operating systems, the docking…

6. Power the docking stationp. 10

   1. Select the appropriate power cord for your region and connect it to the power adapter. 2. Connect the power adapter to an AC electrical outlet and then to…

7. Connect the docking stationp. 10

   1. Connect your external display(s) to the docking station (for example, DisplayPort or Thunderbolt 3 displays). Note: See the “Configure a display device”…

8. Charge a devicep. 12

   If you’re only using the front USB 3.0 port to charge a device, a connection to a host laptop isn’t required. • To charge a device, connect it to the USB 3.0…

9. Connect a display to the DisplayPort portp. 12

   The docking station’s DisplayPort connection supports DisplayPort 1.2, as well as DP++. Because the port supports DP++, you can use passive adapters or cables…

10. Connect multiple Thunderbolt 3 displays in a daisy chainp. 13

    You can also set up dual displays using multiple Thunderbolt 3 displays in a daisychain configuration. For example, you can connect a Thunderbolt 3 display to…

11. Supported video resolutionsp. 14

    Thunderbolt technology supports both video and data throughput. However, it prioritizes video bandwidth to help ensure seamless display performance. The…

12. Troubleshootingp. 16

    If you are experiencing device detection issues, there are some quick tests that you can complete to narrow down the source of the issue. Update your computer…

13. Technical supportp. 17

    StarTech.com’s lifetime technical support is an integral part of our commitment to provide industry-leading solutions. If you ever need help with your product…

14. Warranty informationp. 17

    This product is backed by a three-year warranty. StarTech.com warrants its products against defects in materials and workmanship for the periods noted…