StarTech.com TB33A1C user manual

Contents

1. FCC Compliance Statementp. 2

   This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are…

2. Industry Canada Statementp. 2

   This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada. CAN ICES-3…

3. Use of Trademarks, Registered Trademarks, and other Protected Names and Symbolsp. 2

   Thunderbolt™ 3 is a trademark of Intel Corporation or its subsidiaries in the U.S. and/or other countries. USB Type-C™ and USB-C™ are trademarks of USB…

4. Product diagramp. 4

   Front view Power adapter port Thunderbolt 3 USB-C™ ports Battery Charge 1.2 compatible USB 3.0 port (5Gbps)

5. Front viewp. 4

   Power adapter port Thunderbolt 3 USB-C™ ports Battery Charge 1.2 compatible USB 3.0 port (5Gbps)

6. Back viewp. 4

   USB 3.1 ports (10Gbps) USB 3.0 port (5Gbps)

7. Requirementsp. 5

   Host computer with a Thunderbolt 3 port • Any of the following operating systems: • Windows® 10 (32-bit or 64-bit) • Windows 8 (32-bit or 64-bit) • Windows 7…

8. About Thunderbolt 3p. 6

   Thunderbolt 3 technology uses the USB-C connector and offers bandwidth speeds up to 40Gbps. It supports USB 3.1 ports, and Thunderbolt 3 ports. You must use…

9. Updatesp. 6

   The Thunderbolt 3 ports on your laptop might not function properly until you update one or more of the following on your laptop: • BIOS • Thunderbolt firmware…

10. Connect multiple Thunderbolt 3 devices in a daisy chainp. 6

    You can connect multiple Thunderbolt 3 devices, including displays, in a daisy-chain formation. For example, you can connect a Thunderbolt 3 display to the…

11. DP Alt Mode (DisplayPort Alternate Mode)p. 6

    DP Alt Mode is a specification that allows a DisplayPort video signal to be transferred over a USB-C port. Thunderbolt 3 supports the full functionality of the…

12. About USB 3.0 and USB 3.1 Gen 1 and Gen 2p. 7

    USB 3.0 is also known as USB 3.1 Gen 1. This connectivity standard offers speeds up to 5Gbps. Any mention of USB 3.0 in this manual or on the StarTech.com…

13. About the Controller’s portsp. 7

    The left most USB 3.1 Type-A and the USB 3.1 Type-C ports on the back panel of the controller are standard USB 3.1 Gen 2 throughput ports. The right most USB…

14. Install the Controllerp. 7

    The controller is natively supported when connected to a supporting operating system. The controller will automatically detect and install the required drivers…

15. Power the controllerp. 7

    Select the appropriate power cord for your region and connect it to the power adapter. 1. Connect the power adapter to an AC electrical outlet and then to the…

16. Connect the controllerp. 7

    1. Connect any of your display(s) to the controller’s Thunderbolt 3 port (for example, DisplayPort or Thunderbolt 3 displays). Note: For dual-display…

17. Bandwidth allocationp. 8

    Thunderbolt technology carries video and data bandwidth, and it prioritizes video bandwidth to help ensure seamless display performance. The performance of the…

18. Troubleshootingp. 9

    If you’re experiencing issues, there are some quick tests that you can complete to narrow down the source of the issue. Update your computer to use Thunderbolt…

19. Technical supportp. 11

    StarTech.com’s lifetime technical support is an integral part of our commitment to provide industry-leading solutions. If you ever need help with your product…

20. Warranty informationp. 11

    This product is backed by a two-year warranty. StarTech.com warrants its products against defects in materials and workmanship for the periods noted, following…

21. Limitation of Liabilityp. 11

    In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their officers, directors, employees or agents) for any damages (whether…