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Before You Begin 1 This guide contains overview information for navigating and performing tasks on Poly Edge E Series Phones. This guide contains information…
Overview of Poly Edge E Series Phones 2 Before you use your phone, familiarize yourself with its features and user interface. NOTE: As you read this guide…
Getting Started 3 Before you use the phone, familiarize yourself with its features and user interface. NOTE: The features on your device may vary according to…
Logging In to Your Poly Edge E Series Phone 4 If your system administrator has set up user credentials for your phone, you can log in to a phone and access…
Locking Your Phone 5 Locking your phone prevents unauthorized people from placing or answering calls. It also prevents anyone from viewing or modifying phone…
Accessibility Features 6 Poly products include a number of features to accommodate users with disabilities. Users Who Are Deaf or Hard of Hearing Poly phones…
Audio Calls 7 Your phone enables you to place and answer SIP calls, ignore incoming calls from all or individual contacts, and perform server-dependent tasks.…
Conference Calls 8 When you initiate a conference call, you can manage conference participants, join calls into a conference, or split your conference into…
Shared Lines 9 All Edge E Series support multiple and shared lines. Your administrator can customize your phone to enable multiple shared lines. Shared Line…
Call Lists 10 Your phone enables you to view, sort, delete, and edit recent incoming and outgoing calls in the Call Lists. You can also clear all uploaded call…
Favorites and Buddy Lists 11 You can add the contacts you call most often to your Favorites list. You can use the Buddy list to monitor other users' status and…
Directories 12 All Poly Edge E Series phones support a Contact Directory and a Corporate Directory. Using the Directories Use the directories on your phone to…
Accessing, Sending, and Broadcasting Messages 13 Access, send, and broadcast a variety of message types. NOTE: Your phone may not support all of the features…
Pagination 14 Poly Edge E Series phones support pagination. Pagination enables you to add pages to the Home screen of your phone when you exceed the physical…
Wi-Fi and Bluetooth Connections 15 Connect to a wireless network and use Bluetooth devices with your phone. The following models support Bluetooth: • Poly Edge…
Headsets 16 Connect a Bluetooth or USB headset to your phone to place and answer calls. You can also use electronic hookswitch (EHS). Headset memory mode By…
Connecting Other Devices 17 You can connect other devices to your phone, including smartphones and PCs. Poly Computer Audio Connector The Poly Computer Audio…
Phone Applications 18 Poly phones can support optional applications configured by your system administrator. Ask your system administrator if your phone…
Cisco BroadWorks Features 19 Certain features are available when your administrator configures your phone with Cisco BroadWorks. Parking and Retrieving Calls…
Ribbon Communications Features 20 The following features are available when your administrator configures your phone with Ribbon Communications. Ribbon…
Phone Settings 21 Basic customizations on the phone include changing the time and date format, setting the backlight intensity, changing office hours and…
Customizing Your Phone 22 Make basic customizations to your phone that include changing the background, adding personal photos, and enabling the screen saver.…
Maintenance 23 Maintain your phone by updating the phone software and configuration and by rebooting or resetting your phone as needed. Updating the Phone…
Troubleshooting 24 If you’re having issues with your Poly phone, try the troubleshooting options and solutions in the following topics to resolve certain…
Getting help 25 Poly is now a part of HP. The joining of Poly and HP paves the way for us to create the hybrid work experiences of the future. Information…