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Identifying components This chapter identifies the visible hardware features of the docking station and provides setup instructions. NOTE: Your computer may…
This chapter identifies the visible hardware features of the docking station and provides setup instructions. NOTE: Your computer may not be equipped to take…
Step 1: Connecting to AC power WARNING! To reduce the risk of electric shock or damage to the equipment: Plug the power cord into an AC outlet that is easily…
This section describes how to update the docking station software on a computer running the Windows® 10 operating system. 1. With the computer on, Windows…
Configuring the monitor Use Windows to configure the display of a monitor attached to the docking station. 1. Select Start, select Settings, and then select…
Docking station guidelines • Operating systems—For optimal performance, use the docking station with a computer running the Windows 10 operating system. •…
Operating systems—For optimal performance, use the docking station with a computer running the Windows 10 operating system. • Power—To use docking station…
The docking station supports Direct Memory Access (DMA), a feature that requires a specific Thunderbolt Security Level. NOTE: Check with your IT administrator…
You can connect the computer to a network through the docking station. This requires an Ethernet cable (purchased separately). WARNING! To reduce the risk of…
The docking station has six USB ports: one USB Type-C SuperSpeed port on the front panel; one USB SuperSpeed port with HP Sleep and Charge on the right panel…
NOTE: To connect a VGA video device to your docking station, you need an VGA cable, purchased separately. To see the computer screen image on an external VGA…
NOTE: To connect a DisplayPort video device to your docking station, you need a DisplayPort cable or USB Type-C cable, purchased separately. The docking…
NOTE: To connect a USB Type-C DisplayPort device to your docking station, you need a USB Type-C cable, purchased separately. To see video or high-resolution…
NOTE: To connect a USB Type-C Thunderbolt device to your docking station, you need a USB Type-C cable, purchased separately. To see video or high-resolution…
WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbuds, or a headset. For additional safety…
NOTE: The security cable is designed to act as a deterrent, but it may not prevent the docking station from being mishandled or stolen. To install a security…
To disconnect the docking station from the computer, follow these steps: ▲ Disconnect the cable from the computer. When the docking station has successfully…
To change the USB Type-C Thunderbolt cable (purchased separately): 1. Remove the screw from the rear of the bottom panel of the docking station (1), and then…
An audio module can be preinstalled (select products only) or purchased separately and installed on the docking station. 23
1. Remove the screw from the rear of the top panel of the docking station (1), and then remove the top panel of the docking station (2). 2. Starting with the…
Solving common problems The following tables list possible problems and the recommended solutions. General use and connection problems Problem Possible cause…
The following tables list possible problems and the recommended solutions. General use and connection problems Problem Possible cause Solution The power light…
For comprehensive information about the docking station, as well as governmental agency and safety information about the use of the docking station, access HP…
If you cannot solve a problem using the troubleshooting tips in this chapter, you might need to contact support. For the fastest possible resolution of your…
Input power The power information in this section may be helpful if you plan to travel internationally with the docking station. The docking station operates…
The power information in this section may be helpful if you plan to travel internationally with the docking station. The docking station operates on DC power…
Factor Metric U.S. Temperature Operating 0°C to 35°C 32°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to…