HP USB-C Dock G5 (5TW10AA) user manual

Contents

1. Getting startedp. 5

   Identifying components This chapter identifies the visible hardware features of the dock and provides setup instructions. NOTE: Some features of the dock may…

2. Identifying componentsp. 5

   This chapter identifies the visible hardware features of the dock and provides setup instructions. NOTE: Some features of the dock may not be available on your…

3. Setting up the USB dockp. 8

   Step 1: Connecting to a computer To connect the dock using bus power: NOTE: When the dock is bus-powered, it receives power via the same connection used for…

4. Configuring an external monitorp. 9

   , see Configuring an external monitor on page 5. To ensure that the computer does not initiate Sleep or Hibernation when it is closed, confirm the following…

5. Using the dockp. 11

   Dock guidelines • Operating systems—For optimal performance, use the dock with a computer running the Windows 10 or Windows 7 operating system. Only computers…

6. Dock guidelinesp. 11

   Operating systems—For optimal performance, use the dock with a computer running the Windows 10 or Windows 7 operating system. Only computers with USB Type-C…

7. Updating driversp. 11

   HP recommends that you update your drivers on a regular basis. Updates can resolve issues and bring new features and options to your dock. Without the latest…

8. Connecting to a networkp. 12

   You can connect the computer to a network through the dock. This requires an Ethernet cable (purchased separately). The dock supports the following computer…

9. Connecting USB devicesp. 13

   The dock has two USB ports: one USB 3.0 port and one USB 2.0 port, both on the rear panel. Use the USB ports to connect optional external USB devices, such as…

10. Connecting video devices by using a VGA cablep. 13

    NOTE: To connect a VGA video device to your dock, you need an VGA cable, purchased separately. The dock supports one display device at a time. If an HDMI…

11. Connecting video devices using an HDMI cablep. 13

    NOTE: To connect an HDMI device to your dock, you need an HDMI cable, purchased separately. Connecting USB devices 9

12. Disconnecting the dockp. 15

    To disconnect the dock from the computer, follow these steps: 1. Click the Safely Remove Hardware icon in the notification area, at the far right of the…

13. Troubleshootingp. 16

    Solving common problems The following tables list possible problems and the recommended solutions. General use and connection problems Problem Possible cause…

14. Solving common problemsp. 16

    The following tables list possible problems and the recommended solutions. General use and connection problems Problem Possible cause Solution The ports or…

15. Getting more informationp. 17

    For comprehensive information about the dock, as well as governmental agency and safety information about the use of the dock, access HP Help and Support. •…

16. Contacting supportp. 17

    If you cannot solve a problem using the troubleshooting tips in this chapter, you might need to contact support. For the fastest possible resolution of your…

Other documents for this model

• HP Universal USB-C Multiport Hub (50H98AA) user manual