Dell Pro P P2426H (DELL-P2426H) service manual

Contents

1. Safety Instructionsp. 4

   Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure…

2. Before working inside your monitorp. 4

   Steps 1. Save and close all open files and exit all open applications. 2. Turn off your monitor. 3. Disconnect your monitor and all attached devices from their…

3. After working inside your monitorp. 4

   CAUTION: Leaving any loose or misplaced screws inside your monitor may severely damage it. Steps 1. Replace all screws and ensure that no stray screws remain…

4. Views of P2426H/P2426H WOST/P2426H Halogen-Free/P2426/P2426 Halogen-Free monitorp. 5

   Views of P2426H/P2426H WOST/P2426H Halogen-Free/ P2426/P2426 Halogen-Free monitor

5. Side viewp. 5
6. Front viewp. 6

   with the monitor stand Figure 2. Front view with the monitor stand Table 1. Components and descriptions Label Description Use 1 Power LED indicator Solid white…

7. Back viewp. 7

   B a c k v iew Figure 3. Back view Table 2. Components and descriptions Label Description Use 1 VESA mounting holes (4) (100 mm x 100 mm)- behind attached VESA…

8. Bottom view (P2426H/P2426H WOST/P2426H Halogen-Free)p. 8

   B o t t o m v i ew without monitor stand Figure 4. Bottom view without monitor stand Table 3. Components and descriptions Label Description Use 1 Soundbar…

9. Bottom view (P2426/P2426 Halogen-Free)p. 9

   B o t t o m v i e w without monitor stand Figure 5. Bottom view without monitor stand Table 4. Components and descriptions. Label Description Use 1 Soundbar…

10. Major components of your monitorp. 10

    M a j o r c o mponents Figure 6. Major components

11. Wiring connectivity diagramp. 12

    W i ring connectivity on display assembly Figure 7. Wiring connectivity on display assembly Wiring connectivity on display back cover Figure 8. Wiring…

12. Connecting the cablesp. 14

    WARNING: Before you begin any of the following procedures, follow the Safety Instructions. NOTE: Dell monitors are designed to work optimally with the…

13. Disassembly and reassemblyp. 15

    CAUTION: The information in this section is intended for authorized service technicians in the EMEA region. Dell prohibits users from disassembling the…

14. Recommended toolsp. 15

    Phillips screwdriver #0 • Phillips screwdriver #2 • Plastic scribe

15. Screw listp. 15

    NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box. This…

16. Standp. 16

    Removing the stand Prerequisites 1. Follow the procedure in Before working inside your monitor. NOTE: To prevent scratches on the screen when removing the…

17. Back Coverp. 18

    Removing the back cover Prerequisites 1. Follow the procedure in Before working inside your monitor. 2. Remove the stand. Steps 1. Remove the four screws…

18. Metal Shieldp. 23

    Removing the metal shield Prerequisites 1. Follow the procedure in Before working inside your monitor. 2. Remove the stand. 3. Remove the back cover. Steps 1.…

19. Power boardp. 29

    Removing the power board Prerequisites 1. Follow the procedure in Before working inside your monitor. 2. Remove the stand. 3. Remove the back cover. 4. Remove…

20. Interface boardp. 35

    Removing the interface board Prerequisites 1. Follow the procedure in Before working inside your monitor. 2. Remove the stand. 3. Remove the back cover. 4.…

21. Troubleshooting Instructionsp. 37

    WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions

22. Self-testp. 37

    Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly…

23. Built-in diagnosticsp. 37

    Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor…

24. Common problemsp. 38

    The following table contains general information about common monitor problems that you might encounter and the possible solutions: WARNING: The monitor LCD…

25. Product-specific problemsp. 40

    Table 9. Product-specific problems and solutions. What you experience Specific symptoms Possible solutions The image is centered on the screen, but does not…

26. Universal Serial Bus (USB) specific problemsp. 41

    Table 10. USB specific problems and solutions. Specific symptoms What you experience Possible solutions USB interface is not working USB peripherals are not…

27. Contacting Dellp. 42

    To contact Dell for sales, technical support, or customer service issues, see Contact Support at Dell Support Site. NOTE: Availability varies by country and…

28. Revision Historyp. 43

    The following table provides the revision history of this document: Table 11. Revision history Revision Date Description A00 March 2026 Original publish date