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Safety instructions Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise…
Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure…
Recommended tools The procedures in this document require the following tools: • Phillips #0 screwdriver • Phillips #1 screwdriver • Flat headed screwdriver •…
The procedures in this document require the following tools: • Phillips #0 screwdriver • Phillips #1 screwdriver • Flat headed screwdriver • Plastic scribe
The following table shows the screw list and the image of the screws. Table 1. Screw list (continued) Component Screw type Quantity Image Side cover 6x32…
1. Side cover Disassembly and reassembly 11
Removing the side cover Prerequisites 1. Follow the procedure in before working inside your computer. NOTE: Ensure that you remove the security cable from the…
Removing the front bezel Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. About this task The following…
Removing the hard-drive assembly Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. About this task The…
Removing the M.2 2230 PCIe solid-state drive Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove…
Removing the fan assembly Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. About this task The following…
Removing the WLAN card Prerequisites 1. Follow the procedure in before working inside your computer. Disassembly and reassembly 29
Removing the heat sink Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the fan assembly.…
Removing the coin-cell battery Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. NOTE: Removing the…
Removing the memory modules Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the fan assembly.…
Removing the speaker Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the fan assembly. About…
Removing optional I/O modules (Type C/ HDMI/VGA/DP/Serial) Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side…
Removing the processor Prerequisites 1. Follow the procedure in before working inside your computer. Disassembly and reassembly 43
Removing the system board Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the hard drive…
Dell SupportAssist Pre-boot System Performance Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a…
About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System…
Table 3. Diagnostic LED behavior Blinking pattern Problem description Suggested resolution Amber White 1 2 Unrecoverable SPI Flash Failure 3 Troubleshooting 51
Table 4. Diagnostic error messages Error messages Description AUXILIARY DEVICE FAILURE The touchpad or external mouse may be faulty. For an external mouse…
Table 5. System error messages Troubleshooting 55
About this task If your computer is unable to access the internet due to WiFi connectivity issues a WiFi power cycle procedure may be performed. The following…
Contacting Dell Prerequisites NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip…
Prerequisites NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell…